Frequently Asked Questions

  • Please find the size chart attached for your reference. Please note that these items run slightly small, with the width being approximately one inch tighter than standard sizing, so you may wish to size up for a more comfortable fit.

    Please note that our size chart measurements reflect the width of one side only; to determine the full circumference, you would need to double those figures.

  • Once you order, we confirm and review it within 24 hours. Delivery time frame may vary. Normal delivery occurs within 2–4 weeks . We usually have plenty of inventory but may run out sometimes; if your order will take longer, we’ll notify you. International shipping may take a bit longer.

    Please keep in mind that were are a small business and we will always do our best to get your order to you ASAP!

  • If an item is in stock, you’ll get tracking info within 3–5 business days. During stock replenishment it may take a bit longer(1-2 weeks)

  • We’re always on the lookout for ambassadors and content creators for mutually beneficial collaborations to promote the brand. The best way to reach out about partnerships is through our booking page : https://www.dieaspora.com/booking. Please complete the form and, in the message section, give more details about the collaboration you have in mind — this helps us understand your vision and how we can align our efforts. Be specific about what you’re requesting, such as ambassador roles, pop-up shops, modeling, payment agreements/rates, and any timelines. Don’t forget to include your social media handles so we can review your work promptly. We’re excited to hear from you and explore potential collaborations soon!

  • Yes, please refer to our return and refund policy page:

  • Refund time varies between payment processors.

    It typically takes 3-10 business days to appear in the customer's account after processing, particularly for ACH payments. Credit/debit card refunds usually follow similar banking timelines, often appearing within 3-5 business days. Refund windows vary by payment method.